Patrick has been with Crossbows Optical since 1993. He graduated from Queens university with an MEng degree in Mechanical and Manufacturing Engineering and put this knowledge to use in the Research and Development department within Crossbows. He has been responsible for the manufacturing of progressive glass moulds, plus toric moulds, aspheric bifocal moulds, glass progressive lenses and metal inserts for injection moulding of polycarbonate lenses. Patrick has been involved in the creation of progressive design software and used this software to create many of the progressive lens designs that currently form Crossbows’ design portfolio.
Since joining the management team, Patrick has helped guide the strategic direction of the company through the products it offers and resources it employs to ensure that Crossbows remains at the forefront of progressive lens technology and in particular delivering this through freeform software. Patrick has held the position of Managing Director since September 2019.
With a passion for innovation, Richard has overseen the successful implementation of a broad range of technologies, features and products. Building on the strong heritage of R&D at Crossbows, as Technical Director, Richard will help ensure that the company remains one of the leading providers of state of the art lens designs, in both traditional production and digital offerings.
Sales & Marketing Manager
Jonathan is responsible for sales and marketing globally and was introduced to the company to provide a more proactive sales strategy ensuring that our customers are always at the very heart of all our innovations and service developments. He is also introducing a more personalised marketing service where Crossbows will develop marketing literature and collateral tailored to our optical partner’s requirements. As a high quality, white label brand, our success lies in your success!
Jonathan has 20 years of experience in senior marketing roles and has helped develop a number of companies into market leaders in their respective industries. He joined Crossbows Optical, in 2019 from the Morris Leslie Group where he was the Senior Marketing Manager for a company with a turnover of £88 million.
He is a Chartered Marketer and has a Postgraduate Diploma in Marketing with the CIM and a BA Honours marketing degree.
R & D Manager
Latin America Business Agent
As a qualified Optometrist Harold is in a unique position to provide the very best technical and sector specific support to his clients. It has been this level of knowledge and drive to ensure his customers receive only the best that has helped make Crossbows the 1st choice when it comes to high quality, white label lens designs in Latin Amercia. Harold collaborates closely with his partner labs and is passionate about responding to not only sales and technical enquiries but also promoting our marketing capabilities to help our clients stand out from the crowd as he strongly believes that his success rests in your success.
Harold’s industry experience includes holding several high level positions in specialist eyecare facilities within Colombian and Brazilian universities and he has Diplomas in both Primary Ocular Care and Management.
Asia Sales Agent
David joined Crossbows in 2003 as our Asian Sales Agent and works to promote and develop the business of ophthalmic glass moulds, metal inserts, and freeform software in Asia; mainly China. He has four decades of experience in the optical industry. During his career, David has held senior managerial positions responsible for the sales and business development activities of Japanese and Western corporations in Asia.
David has a deep industry knowledge and extensive business networks in the region including China, Korea, and Southeast Asian countries. He is particularly adept and seasoned at navigating the social, cultural, and governmental landscape of doing business in China. A Singaporean, David and his family have been based in Shanghai since 2011.
R & D Engineer
Chris is our in-house astrophysicist! Chris completed his Masters degree in Astrophysics in 2015 and joined Crossbows Optical in 2019 whilst awaiting graduation for a PhD in Theoretical Astrophysics.
As a member of the R&D team Chris is responsible for the ongoing development of our freeform software and designs. Alongside this he is instrumental in creating new tools for analysis, calculating surfaces for our moulds, and providing our exemplary day-to-day customer support services.
R & D Engineer
Michael graduated from University of Ulster Jordanstown with a degree in Electrical and Mechanical engineering in 1995 and joined Crossbows Optical in 2003.
He is a key member of our R&D team, providing fantastic customer support and being integral to our information and reporting systems. His main responsibilities include managing the ICT infrastructure, protecting our client’s personal data through his role as GDPR officer, management of the website and ensuring clients’ design quality through verification and lens analysis.
Michael was responsible for building and continuing to manage the Crossbows production monitoring system.
R & D Engineer
Tracy is our newest face to the Crossbows team, having graduated from Queen’s University with a BEng in Computer Science in 2021 and joined our team within the same year. She is passionate about providing our customers with the very best technical support using her engineering and programming skills to solve the most complex of issues. Tracy is responsible for the ongoing development of our digital applications and is an integral part of our client support team.